We want to hear from you
Our long-term solution options
National Grid has issued its Long-Term Natural Gas Capacity Report fulfilling a provision of the Company's November 2019 agreement with New York State. In that agreement, National Grid committed to researching and publishing a report that offers potential long-term solution options to address downstate New York’s recognized natural gas constraint issues.
Record of public meetings
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There are multiple ways to voice your opinion
The Company held a series of public meetings in March, to provide the public and our customers with an opportunity to review each of the options, ask questions of subject matter experts, and make public feedback statements. The transcripts for the public meetings are available via links below. The series of public and virtual meetings is now complete. Whether you attended a public meeting or not, there is an equal opportunity to have your voice and opinion heard and reflected prior to any final decisions being made. There is still an opportunity to learn about the long-term gas capacity options and provide feedback up until 4/17/20 in any of the following ways:
- Complete the survey on this site
- Provide feedback directly to the state of New York via the following link: NYS DPS comment form
- Submit comments to the Department by email to the secretary at email@example.com
- Mail your comments to the Hon. Michelle L. Phillips, Secretary to the New York State Public Service Commission, Three Empire State Plaza, Albany, New York, 12223-1350
- You can also provide comments over the phone using the Department's Opinion Line by calling 1-800-335-2120 (see here for more info)
After all the feedback is collected and reviewed, the Company will issue a supplemental report that summarizes and includes public and customer input — all to enable an agreed long-term solution(s) with New York State by June 2020. This timeline will enable the solution(s) to be in place and in operation by the winter of 2021/2022.
Large-scale infrastructure projects
Distributed infrastructure options
Customer Assistance Programs
We know that many of our residential and small business customers were inconvenienced as a result of being denied natural gas service last year. We have Customer Assistance Programs for those who experienced financial hardship as a way to help. If you submitted a completed application for gas service between May 15, 2019 and October 11, 2019, you may be eligible for a bill credit and other financial assistance. Please review our programs by visiting https://www.nationalgridus.com/gasconnect-assist. And also visit our Consumer Advocates table at the upcoming public meetings for more information and assistance with these programs.